by Walther Ploos van Amstel
To enhance customer satisfaction, e-retailers have prioritized last-mile e-grocery delivery services that incorporate time windows. However, the sustainability challenges associated with this approach necessitate an evaluation of its impact. A recent article aims to define a method for assessing the sustainability effects of time windows and apply it to a specific case study. Through desk …
Belgium’s Carrefour Market is collaborating with Shopopop. Customers can deliver groceries for others, such as neighbors, and earn between 6 and 9 euros. Orders are placed via the Carrefour Fast Delivery app, which offers same-day grocery delivery. Shopopop claims to be the largest crowd-shipping platform in the world. The 6 to 9 euros is a …
Turkish quick commerce startup Getir is leaving Germany, the Netherlands, and the UK. Getir will concentrate exclusively on its domestic market, signaling a significant turning point for the business that once dominated the European speedy grocery sector — an industry swiftly transitioning from VC fascination to ridicule within a few brief years. With only a …
Online grocery in Europe is returning to growth and is increasingly evolving into an independent, profitable format with a differentiated value proposition. Online grocery lost market share in 2023, but consumers are starting to return as spending power recovers, says McKinsey. The net intent of consumers to buy more food online has returned to positive, increasing …
The emergence of digitalization has led to the creation of various marketing channels. Consumers now have numerous options for shopping in the fresh food and grocery retail sector. Analyzing their behavior is crucial for retailers. A recent paper offers a cutting-edge review of existing studies on consumers’ channel choices when purchasing groceries. The research A …
Once more, Dutch online food delivery companies, namely Crisp, Jumbo, Getir, and Picnic, are grappling with substantial financial setbacks, further compounded by the recent closure of Dutch Pieter Pot. These financial challenges extend beyond mere teething problems associated with growth. In addition, the escalating minimum wages and the augmented expenses related to light electric vehicles …
Last-mile delivery success depends on consumer acceptance of such services, yet little is known about the unattended delivery experience. To address the challenges in last-mile deliveries, retailers have pushed to develop innovative delivery solutions. In particular, the emerging service of unattended home delivery offers the potential to enhance consumers’ delivery experience, as they can receive …
The COVID-19 pandemic has accelerated the growth of e-commerce and automated warehouses, vehicles, and robots and has created new options for grocery supply chains. As shoppers searched for safe and convenient ways to get essential items, grocers adapted to meet increased e-commerce demand. Micro-fulfillment center enabled grocers to quickly fill pickup orders, sometimes within an …
The British grocery retail sector is experiencing rapid growth in online ordering for home delivery, resulting in considerable supply-side investment in delivery and fulfilment infrastructure. For retailers with a physical store network, assets typically utilise larger format stores as delivery and fulfilment hubs. Proximity to the store network and delivery infrastructure capacity thus drives the …
Despite the continued growth of e-grocery sales, few companies make any profits in this retail segment. Increasing market shares and associated drop densities may make profitable operations possible. Higher delivery fees seem essential to profitability. Yet such higher fees may put e-groceries at a disadvantage compared to the traditional store channel, which remains highly competitive. …