by Walther Ploos van Amstel
Bringg, a leading delivery, and fulfillment cloud platform provider released its 2021 Bringg Barometer: State of Retail Delivery & Fulfillment, which highlights findings from a recent survey of 1.000 US retailers and brands. The survey uncovered current strengths and weaknesses in online fulfillment capacity and variety of fulfillment services, and top fulfillment priorities for 2021.
UK shoppers have left £228 mln worth of uncollected products at click-and-collect sites in the last year due to long queues and understaffed collection points. Research by Barclaycard found that more than 70 percent of UK consumers shop via a click and collect system, whereby they order products online and collect them at a local branch or collection site.
Growing urban markets provide healthy prospects for omnichannel retailing. With limited household storage capacity, parking for vehicles, or shopping time, newer city dwellers are prime candidates for rapid omnichannel fulfillment.