UK: 15 percent of click-and-collect orders are left orphaned
UK shoppers have left £228 mln worth of uncollected products at click-and-collect sites in the last year due to long queues and understaffed collection points. Research by Barclaycard found that more than 70 percent of UK consumers shop via a click and collect system, whereby they order products online and collect them at a local branch or collection site.