UPS Pulse of the Global Online Shopper: low appetite for paying for shipping
The 2019 UPS Pulse of the Online Shopper study captured evolving trends, preferences and expectations of online shoppers in 15 countries and regions, including the US, Asia, Europe, Canada, Mexico, Brazil and, for the first time, India. This latest Pulse study examined the generational impact that Baby Boomers, Gen Xers, Millennials, and Gen Zers are …