Research: customer experience with unattended home delivery

Last-mile delivery success depends on consumer acceptance of such services, yet little is known about the unattended delivery experience. To address the challenges in last-mile deliveries, retailers have pushed to develop innovative delivery solutions. In particular, the emerging service of unattended home delivery offers the potential to enhance consumers’ delivery experience, as they can receive …

Biden labor proposal shakes up the gig economy

A US Department of Labor rule proposed this week would make it more difficult for companies to treat workers as independent contractors, a change expected to shake up ride-hailing, delivery, and other industries that rely on gig workers. The proposal would require that workers be considered employees, entitled to more benefits and legal protections than …

Quick commerce and food retailers: a match made in heaven

Quick commerce has rapidly conquered the inner cities of Europe. With the economy under pressure, questions about quick commerce’s longevity, sustainability, and profitability are asked. Walther Ploos van Amstel, Professor of City Logistics at the Amsterdam University of Applied Sciences, spoke to Commerce Trends on the topic. Quick commerce is a niche market. In food …

ICCT: what are the challenges hindering the faster deployment of zero-emission vehicles?

The road freight sector is increasingly accountable for its environmental impact, and stakeholders are responsible for the growing demand for zero-emission trucking. Although fleets are beginning to transition to zero-emission vehicles, logistics operators still perceive several barriers that need to be overcome to engage the transition of their fleets fully. A new ICCT report, published …

Belgian bpost starts research project on zero-emission parcel deliveries in Brussels

Over the next three years, VUB Mobilise and bpost will join forces toward a zero-carbon energy future. This project aims to support bpost in the shift towards zero-emission parcel deliveries in Brussels. For bpost, this project represents an essential part of knowledge on sustainable last-mile solutions via multi-actor analysis and assessment expertise which will contribute …

Reducing city logistics footprint through collaborative cityhubs

City logistics is under attack with more car-free residential areas, congested inner cities, and pedestrianized campuses. In the following years, logistics service providers must deliver more volume with fewer vehicles, safer and cleaner. Logistics service providers should plan city logistics routes carefully, considering local regulations, zero-emission zones, road closures, times windows, loading and unloading points, …

Freight-efficient land uses: methodology, strategies, and tools

Land-use planning and policymaking are central to how communities manage their economic activity and the social and environmental impacts these activities produce. Because of this central role, enhancing land-use practices better to incorporate the needs and impacts of freight activity has a strong potential to improve the efficiency of their associated supply chains. A research …